Delivery

How do I change my delivery address? When do you send out my order? Do I get a track & trace? What are the delivery times? / When will I receive my order? Do you offer international deliveries? Can I track my order online? What shipping options do you offer and what are the associated costs? Which carrier will deliver my package? What should I do if my package is not delivered (on time)?

Which carrier will deliver my package?

We work with different carriers depending on the origin of the products. Our main partners include UPS, DHL, TNT, Dachser, DPD and Heppner (only in France). These carriers are selected based on their reputation, efficiency and ability to deliver our products reliably and securely. We take care to select the most appropriate carrier for each order to ensure an optimal shipping experience for our customers.