Ordering

How do I cancel my order? How do I place a re-order? How do I order a sample? What type of file do I use to provide my logo? What do I have to provide for my order? What does a 'free digital sample' mean? Can I order 1 or 5 pieces? Do I get an order confirmation? What are .eps and .ai? Can I change or cancel an order? Are there any additional customs duties or taxes to pay for an international order?

Are there any additional customs duties or taxes to pay for an international order?

Within the European Union (EU), no additional taxes will be applied. For shipments outside the EU, shipping costs vary and are calculated per order. At Loopper, we take care of the shipping arrangements and customs costs, however, all import fees and other associated costs will be borne by the customer.