Ordering

How do I cancel my order? How do I place a re-order? How do I order a sample? What type of file do I use to provide my logo? What do I have to provide for my order? What does a 'free digital sample' mean? Can I order 1 or 5 pieces? Do I get an order confirmation? What are .eps and .ai? Can I change or cancel an order? Are there any additional customs duties or taxes to pay for an international order?

What does a 'free digital sample' mean?

A free digital sample, also called a mock-up, is an example of how your logo will look on the actual product. This ensures that you and our team are on the same page, and assists us in producing the perfect product.