Ordering

How do I cancel my order? How do I place a re-order? How do I order a sample? What type of file do I use to provide my logo? What do I have to provide for my order? What does a 'free digital sample' mean? Can I order 1 or 5 pieces? Do I get an order confirmation? What are .eps and .ai? Can I change or cancel an order? Are there any additional customs duties or taxes to pay for an international order?

What type of file do I use to provide my logo?

We prefer to receive your logo in an .eps or .ai format. You can upload your logo when making an inquiry or ordering. If needed, you can always email your logo to one of our account managers. For more info on file type click here.